Security at urgentic
Last updated: 23 July 2026
Our approach
We build an autonomous security platform, so our own security posture is held to the same standard we ask our customers to hold theirs to. Security is built into how we design, ship, and operate the platform — not treated as a checklist added at the end.
Data protection
- Encryption in transit and at rest for all customer data processed by the platform.
- Least-privilege access controls, with access to production systems and customer data restricted to personnel who need it to do their job.
- Secure software development practices, including code review and dependency monitoring.
Platform certifications and controls
We're GDPR compliant, HIPAA ready, and hold Cyber Essentials Plus, with SOC 2 Type II and ISO 27001 audits currently in progress. Full detail on our compliance status, data residency options, and governance controls is on the Security & Compliance page.
Reporting a vulnerability
If you believe you've found a security vulnerability in our platform or Site, we want to hear about it. Please report it through our Contact page with as much detail as possible, and we will acknowledge and investigate genuine reports promptly. We ask that you avoid accessing or modifying data that isn't yours and give us a reasonable opportunity to investigate and address any issue before disclosing it publicly.
Questions
For any other security question, get in touch via our Contact page.